Privacy Policy

MedicWillow collects information that visitors choose to provide, along with limited technical information gathered automatically.

• Contact details such as name, email address and phone number
• Account details such as a login email and an encrypted password
• Care details shared voluntarily, such as doctors, prescriptions or plan questions
• Messages sent through the contact form
• Technical data such as browser type, device information, IP address and pages visited

• Responding to messages and Medicare questions
• Creating and maintaining user accounts
• Preparing the plan comparisons and guidance a user requests
• Sending service and promotional messages where consent has been given
• Improving the Site, its security and its content
• Meeting legal and regulatory obligations

Mobile numbers and text message consent are used only to send the messages a user has agreed to receive. Mobile opt in data and consent are never shared with third parties or affiliates for their own marketing purposes.

Replying STOP ends text messages at any time, and replying HELP returns assistance details. Message frequency may vary and standard message and data rates may apply.

Personal information is shared only in limited situations:

• With service providers that host the Site, deliver messages or support operations, under duties of confidentiality
• With an insurance carrier or licensed partner only when a user asks to move forward with a specific plan
• When required by law or court order, or to protect the rights and safety of users and the public
• As part of a business transfer, with the same protections continuing to apply

The Site uses cookies and similar tools to remember preferences, keep sessions secure and understand how pages are used. Most browsers allow cookies to be blocked or deleted, although some features may not work properly without them.

Reasonable administrative, technical and physical safeguards are used to protect personal information. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

Personal information is kept only as long as needed for the purposes described in this policy, or longer where the law requires it. Information that is no longer needed is deleted or anonymized.

• Request access to the personal information held about you
• Ask for inaccurate information to be corrected
• Request deletion of personal information, subject to legal limits
• Opt out of promotional emails and text messages at any time
• Close an account by sending a request through the contact details below

The Site is not directed to anyone under eighteen years of age, and personal information from minors is not knowingly collected. Any such information that comes to light will be deleted promptly.

Links to outside websites are provided for convenience only. Those websites follow their own privacy practices, and reviewing their policies before sharing information with them is recommended.

This policy may be updated from time to time. Changes take effect when posted on this page with a revised date.

Questions or requests about this Privacy Policy can be sent using the details below.

• Phone: +1 (937) 563-3660
• Email: danial.martin@medicwillow.com
• Address: 3830 S Charleston Pike Springfield OH 45502